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WNC Catalog 2008-2009: Business
Course Descriptions


Business

Business majors study the buying, selling and producing of goods, as well as business organization and accounting. Students learn how to use the basic principles and techniques of business in a variety of workplaces.

Courses in Business as listed in the 2008-2009 WNC catalog. Back to the Business main page.

Courses
BUS 101 Introduction to Business
    Credits: 3. Prerequisites: none
Provides the student a broad background about the modern business world. An important course for students who are considering choosing a business major.
BUS 106B Business English
    Credits: 3. Prerequisites: none
Course in practical business English includes principles of grammar, punctuation, and word usage, paragraph development and formatting of basic business correspondence. The English language is constantly changing and this course will reflect leading-edge practices in use in the business community.
BUS 107 Business Speech Communications
    Credits: 3. Prerequisites: none
Focuses on speech communication skills. Includes effective listening and feedback methods, voice improvement, group and team interaction, developing messages for positive and negative audiences, preparation and presentation of an oral report.
BUS 108 Business Letters and Reports
    Credits: 3. Prerequisites: BUS 106B or ENG 098 with a grade of C- or better, or appropriate score on WNC placement examination or equivalent examination
Develops letter and report writing skills including proper word choice, letter tone, and structure. Demonstrates how these skills are best used in business letters, memoranda, reports and other business documents.
BUS 109B Business Mathematics
    Credits: 3. Prerequisites: none
Reviews fundamental mathematical processes for the vendor and the consumer. Discounts, commissions, depreciation, overhead and interest rates are included.
BUS 110B Human Relations For Employment
    Credits: 1–3. Prerequisites: none
Provides students/prospective employees with knowledge and understanding of self and others for effective interactions in the workplace. Emphasizes employability skills such as communication, work habits and attitudes, ethics, conflict management, motivation and problem solving.
BUS 112B Customer Service
    Credits: 0.5–3. Prerequisites: none
Presents the foundations required for developing skills and knowledge to work effectively with internal and external customers.
BUS 113B Workplace Attitude Development
    Credits: 0.5–3. Prerequisites: none
Introduces students to the importance of attitude and good working relationships in the workplace. Focuses on development of strategies to improve attitude techniques for career success.
BUS 114B Effective Listening and First Impressions
    Credits: 0.5–3. Prerequisites: none
Introduces students to the importance of effective listening and first impressions in the workplace. Focuses on evaluation and development of methods and goals setting techniques for career success.
BUS 115B Workplace Time Management & Goal Setting
    Credits: 0.5–3. Prerequisites: none
Introduces students to the importance of time management and goal setting in the workplace. Focuses on evaluation and development of effective time management methods and goal setting techniques for career success.
BUS 116B Effective Telephone Techniques
    Credits: 0.5–3. Prerequisites: none
Introduces students to the importance of effective telephone techniques. focuses on procedures for making and receiving business calls, evaluating equipment and technology, and developing effective telephone skills.
BUS 118B Resolving Customer Complaints
    Credits: 0.5–3. Prerequisites: none
Introduces students to the importance of recognizing, resolving and preventing customer complaints in the workplace. Focuses on development of constructive techniques to interact with customers who have complaints.
BUS 119B Work Decision Making & Conflict Resolution
    Credits: 0.5–3. Prerequisites: none
Introduces students to the importance of decision making and conflict resolution in the workplace. Focuses on evaluation and development of decision making procedures, conflict resolution techniques and stress reduction strategies for career success.
BUS 273 Business Law I
    Credits: 3. Prerequisites: none. Recommended: BUS 101 or BUS 108
Teaches the nature and sources of law. Studies the court systems and law as related to contracts, negotiable instruments, sales, insurance, and agencies.
BUS 274 Business Law II
    Credits: 3. Prerequisites: none. Recommended: BUS 101 or BUS 108
Teaches the nature and sources of law. Studies the court systems and law as related to contracts, negotiable instruments, sales, insurance, and agencies.
BUS 286B Developing Your Resume
    Credits: 1. Prerequisites: none
Prepares students to produce functional, chronological and electronic resumes to match their skills, experience and education to the desired job.
BUS 287B Interviewing Techniques
    Credits: 1. Prerequisites: none
Provides students and prospective employees successful interviewing skills, which include taped mock, interviews and evaluations. Interviewing attire will be addressed.
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