WNC Catalog 2008-2009: Business 119B
Course Description and Outline |
BUS 119B: Work Decision Making & Conflict Resolution
| Credits |
0.5–3 |
| Schedule of Classes |
Schedule History
(See when this course was offered over the last 3 years) |
| Academic Discipline |
Business
|
| Academic Division |
Business and Computer Technology |
| Prerequisites |
none |
| Transfer Information |
Courses with a 'B' Designator after the number: This course may apply toward a WNC degree or certificate program depending on the degree chosen and other courses completed. It may not transfer or apply to programs at four-year universities within Nevada (UNR, UNLV). In some cases, this course may transfer and apply to programs at two and four year colleges within Nevada and may transfer to out of state schools. For information about how this course may transfer or apply to your program of study, please contact a counselor. |
| Programs of Study |
This course can be found in the following programs of study:
|
2008-2009 | I : Catalog Course Description |
|---|
| Introduces students to the importance of decision making and conflict resolution in the workplace. Focuses on evaluation and development of decision making procedures, conflict resolution techniques and stress reduction strategies for career success. |
| II : Course Objectives |
|---|
- Identify various problem-solving approaches.
- Identify the steps in the problem-solving process.
- Identify critical thinking strategies and decision making techniques in the work setting.
- Recognize the importance of utilizing a problem-solving process in the work environment.
- Recognize the importance of negotiation, behaviors, and positive assertiveness in resolving conflict in the workplace.
- Develop the strategies for conflict resolution in the workplace.
- Recognize how stress impacts the workplace environment.
- Develop strategies to counteract workplace stress.
|
| III : Course Linkage |
|---|
| Linkage of course to educational program mission and at least one educational program outcome. |
This class meets a requirement of the following: Customer Service Certificate of Achievement and Customer Service Certificate of Completion.
BUS 119B (Workplace Decision Making & Conflict Resolution) addresses Student Learning Outcomes:
1. know the subject matter appropriate to the emphasis of the degree.
2. have developed managerial and personal skills essential to the current business environment. |
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