Upon successful completion of this course, the student should/should be able to:

1. Describe the relationship between performance at the individual and group levels and organizational performance.
2. Describe the relationship between behavior, human relations, and organizational performance.
3. Define attitudes and explain how they affect behavior and performance.
4. Explain why communication skills are important
5. Explain principles of organization and describe how communication flows through organizations.
6. Identify steps of initiating, responding to, and mediating conflict resolutions and decision making.
7. Explain what leadership is and how it affects performance.
8. Describe the motivation process and the factors affecting performance.
9. State how power, politics, and ethics affect behavior, human relations, and performance.
10. Identify components of team dynamics and how they affect team performance.

MGT 212--Leadership and Human Relations--meets a General Education requirement of the Associate of Applied Science Degree.


MGT 212 promotes Student Learning Outcomes:

1. have college-level skills in reading, writing, and oral communication appropriate to their degree and/or emphasis.

2. have problem solving, creative, and critical thinking skills.

3. have effective and efficient learning skills, including the location and evaluation of information.

4. understand the importance of cultural traditions, diversity, and ethics in the modern world.