Upon completion of this course the students should be able to:

• Provide a basis for understanding people in crisis, including their coping processes and stages of growth and development.
• Present a selective theoretical framework for understanding types of crisis among various social systems.
• Identify and evaluate the effectiveness of different crisis intervention strategies.
• Provide a knowledge base for developing communication skills and problem solving strategies.
• Explore personal values relating to various populations.
• Identify and analyze ethical issues relevant to crisis intervention.
• Explore methodologies for understanding crisis prevention and resolution.

Communication
▪ have college-level skills in reading, writing, and oral communication appropriate to their degree and/or emphasis.

Analysis
▪have problem solving, critical and creative thinking skills.

Personal Development
▪ understand the importance of cultural traditions, diversity, and ethics in the modern world.