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Certificate of Achievement, Customer Service: 2008-2009 Catalog
Schedule of Classes

Customer Service

Certificate of Achievement

The following classes are courses listed as meeting requirements for the Certificate of Achievement, Customer Service. Please contact a counselor for information about credits required and proper sequencing of courses. For more information, see the Certificate of Achievement, Customer Service page.

Jump to: Summer 2008 • Fall 2008

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Call #	Course	Cr.	Location	Days	Times	+
Summer 2008 June 9–August 2
BUS 113B Workplace Attitude Development
25941	BUS 113B F01	1	Fallon	Mon Wed Thu	5 pm–9:15 pm 5 pm–9:15 pm 5 pm–9:15 pm
			Class Meets: June 2–June 5
BUS 114B Effective Listening and First Impressions
20234	BUS 114B F01	1	Fallon	Wed Thu	5 pm–9:15 pm 5 pm–9:15 pm
			Class Meets: May 22–May 29
BUS 118B Resolving Customer Complaints
21763	BUS 118B F01	1	Fallon	Mon Wed Thu	5 pm–9:15 pm 5 pm–9:15 pm 5 pm–9:15 pm
			Class Meets: June 9–June 12
MGT 103 Small Business Management
20232	MGT 103 D01	3	Douglas	Tue Thu	5:30 pm–8:15 pm 5:30 pm–8:15 pm
MGT 201 Principles of Management
25511	MGT 201 D01	3	Douglas	Tue Thu	5:30 pm–8:15 pm 5:30 pm–8:15 pm
Fall 2008 August 25–December 13
Call #	Course	Cr.	Location	Days	Times	+
BUS 101 Introduction to Business
30561	BUS 101 C01	3	Carson City	Thu	7 pm–9:45 pm
36780	BUS 101 C02	3	Carson City	Tue Thu	8 am–9:15 am 8 am–9:15 am
37420	BUS 101 D01	3	Douglas	Tue	7 pm–9:45 pm
38974	BUS 101 E01	3	Fernley	Wed	7 pm–9:45 pm
38441	BUS 101 F01	3	Fallon	Wed	1 pm–3:45 pm
38005	BUS 101 W01	3	Online (WEB) Class
32802	BUS 101 W03	3	Online (WEB) Class
BUS 110B Human Relations For Employment
30043	BUS 110B C01	3	Carson City	Tue Thu	9:30 am–10:45 am 9:30 am–10:45 am
33283	BUS 110B W01	3	Online (WEB) Class
BUS 112B Customer Service
36197	BUS 112B C01	3	Carson City	Tue Thu	2:30 pm–3:45 pm 2:30 pm–3:45 pm
39019	BUS 112B F01	3	Fallon	Thu	4 pm–6:45 pm
MGT 103 Small Business Management
30236	MGT 103 C01	3	Carson City	Tue	7 pm–9:45 pm
32380	MGT 103 D01	3	Douglas	Wed	7 pm–9:45 pm
38998	MGT 103 H01	3	Hawthorne	Tue Thu	5:30 pm–6:45 pm 5:30 pm–6:45 pm
39529	MGT 103 W01	3	Online (WEB) Class
MGT 201 Principles of Management
30295	MGT 201 C01	3	Carson City	Thu	7 pm–9:45 pm
30316	MGT 201 W01	3	Online (WEB) Class
MGT 212 Leadership & Human Relations
37477	MGT 212 C01	3	Carson City	Tue	4 pm–6:45 pm
34031	MGT 212 W01	3	Online (WEB) Class

All classes are full length semester courses unless otherwise noted.

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