9-1-1 Dispatch

Public Safety Telecommunicator Course
Special Academic Programs

The Public Safety Telecommunicator Course, commonly called the 9-1-1 Dispatch program will be offered each spring semester in the evenings. Look for CRJ 260B in the WNC class schedule.

The course is designed to train students in the exciting field of emergency 9-1-1 dispatching. Candidates will learn radio communication skills, map reading skills, CPR and first aid, laws, crime classifications, and crisis intervention techniques. Participants will also be required to ride along with police and fire departments and participate in 32 hours at a dispatch center.

Participants will attend the 12-credit semester-long program on Monday, Tuesday and Wednesday evenings from 6-10 pm. Each day, before classroom instruction, candidates will spend one hour in the computer lab, working on keyboarding skills. Students will need to attend classes on the final two weekends of the semester for their final exams. Exams will consist of dispatching for the WNC police cadets during their high risk vehicle stops and domestic violence scenarios.

After graduation candidates will be prepared to apply for jobs for fire departments, police and sheriff's agencies, even taxi cab companies, ambulance companies...any place that has dispatching needs.