Business
BUS 118B F01: Resolving Customer Complaints

Introduces students to the importance of recognizing, resolving and preventing customer complaints in the workplace. Focuses on development of constructive techniques to interact with customers who have complaints.

See all Business courses in the schedule of classes.

BUS 118B F01 Summer 2008 Class Information		Registration Info: Register for this class with Web-REG.
Call Number	21763
Location	Fallon
Instructor	Irene Joanette-Gallio
Cost (NV Resident)	$61.75 See the fee calculator for more.
Prerequisites	none
Credits/Grading	1 Credits / Grade (A,B,C, etc.)
Class Status	This class is Open as of May 15, 2008*
History	Class Schedule History (See when this course was offered over the last 3 years)
Dates, Times and Locations
Dates: Please Note	Class Meets June 9–June 12
Piñon Hall 204	Monday 5 pm–9:15 pm
Piñon Hall 204	Wednesday 5 pm–9:15 pm
Piñon Hall 204	Thursday 5 pm–9:15 pm
General information about this course
Catalog Description	Business > 118B
Contact	For more information about this class, please contact the Business and Computer Technology division.

* Class status is updated once a day. This class information was last updated on May 15, 2008 at 1:27 am. Check Web-REG for the most current information.

NOTE: Classes with low registration numbers may result in the class being canceled. Students are encouraged to register and pay early to reduce the chance of class cancellation. NEW EARLIER PAY DATE: Payment is due for full-term summer 2008 classes by May 30, 2008.