SERVICE REPRESENTATIVE- BILINGUAL/SPANISH

Social Security Administration

Print Version

Description: This is a customer service position. Service Reps interview the public in person and by phone. They explain Social Security benefit programs, and assist those receiving Social Security or SSI benefits with matters regarding their benefits. Millions of Americans depend on the Social Security Administration (SSA) for their well-being. Social Security programs offer protection against the risk of reduced income due to retirement, disability or death, and assist aged, blind, and disabled people in financial need. SSA offers challenging careers and professional advancement. Make a difference in people\\\'s lives and your own. Join our dynamic team! Those selected will be required to attend a 13 week training class either in Reno or another location. An outstanding benefit package is included and available immediately upon hire. The Social Security Administration affords excellent opportunity for advancement. Salary range: $29,726.00 (GS-5, Step 1) - $43, 076.00 (GS-7 Step 1) per year depending on qualifications. The top salary currently for this position is $53,012 (GS-8, Step 10). This is a GS 5/6/7/8 career ladder position.

Job Information

Qualifications: You must be a U.S. Citizen AND have one year experience: a) applying laws, rules, regulations or written guides; b) communicating orally with a wide range of individuals to provide assistance or information; c) writing responses to inquiries; OR a combination of education and experience. Bilingual ability in Spanish is required. SUBSTITION OF EDUCATION: If you are qualifying for this position based on completed education at an accredited college or university, you must provide a copy of your college transcripts or other proof of education. For GS-5 level positions, only education in excess of the first 60 semester hours or 90 quarter hours (i.e. beyond the second year) is creditable toward meeting the experience requirements. One full academic year of study (30 semester hours or 45 quarter hours) beyond the second year is equivalent to 6 months of experience. A Bachelor\\\'s Degree is fully qualifying for GS-5.

Job Type: Full Time

Job Length: Permanent

Start Date: September 30, 2008

Hours Per Week: 40

Wage: $14.24–$17.64/hr Benefit package included

Employer Information

Employer Name: Social Security Administration

E-mail: NV.FO.RENO@SSA.GOV

Employer Phone: 775-784-5224 ext. 3032

Employer Fax: 775-784-5472

Employer Address:
1170 HARVARD WAY
RENO, NV 89502
[ MapQuest ]

Additional Information

Apply: Please forward your resume by fax to (775) 784-5472, email to NV.FO.RENO@SSA.GOV, or by mail to 1170 Harvard Way, Reno, NV 89502 no later than June 13, 2008. All resumes will be reviewed to determine if the applicant meets the basic qualifications mentioned above. Qualified applicants will be contacted for an in-person interview.The Social Security Administration is an equal opportunity employer. All qualified candidates will be considered without regard to race, color, religion, gender, national origin, age, disability, or sexual orientation.Selection to be made by September 30, 2008.

Date Added: April 16, 2008

Post Until: May 16, 2008