• 1: I just registered for an online class. When can I access WebCampus (Blackboard)
• 2: I have the correct user name and password but I still get access denied messages.
• 3: I used WebCampus (Blackboard) a few hours ago, and now I can't access it anymore (says user name or password is invalid).
• 4: What web browsers can I use with WebCampus (Blackboard)?
• 5: I've forgotten my WebCampus (Blackboard) password.
• 6: Where can I download older web browsers?

FAQ's

1: I just registered for an online class. When can I access WebCampus (Blackboard)

Students who have taken classes at WNC prior to the current semester take up to 24 hours to show up in WebCampus (Blackboard) after they have registered for classes.

If you have never taken classes at WNC before, it can take up to three business days before your NetID is activated and you are activated in WebCampus (Blackboard).

If you still can't access your class, contact the Library Reference desk at 775-445-3227.

2: I have the correct user name and password but I still get access denied messages.

Check to make sure that if you have a pop-up blocker that it is turned off.

Check to make sure you are using the correct address to access Blackboard (WebCT). The correct address is: http://webcampus.wnc.edu/webct/entryPageIns.dowebct

If you are accessing WebCampus (Blackboard) from behind a firewall (usually when accessing from your place of employment), you may have problems with access, this is especially true if you are accessing from a work location. If that is the case, contact your system administrator to resolve the problem.

Make sure that you are using the latest version of Java.

Restart your computer.

If none of these work, please contact the library help desk at 775-445-3227.

3: I used WebCampus (Blackboard) a few hours ago, and now I can't access it anymore (says user name or password is invalid).

If you forget to use the logout link in WebCampus (Blackboard), you web browser can be locked out of WebCampus (Blackboard). To remedy this, simply close the browser completely or use a different browser on your computer. If you do nothing, it will reset itself after a time period.

4: What web browsers can I use with WebCampus (Blackboard)?

Almost all major web browsers are supported by WebCampus (Blackboard). The current version of WebCampus (Blackboard) has a built in browser test tool. Go to the login page and click "Check Browser" in the upper right corner of the window to confirm if your browser is supported. You Must have pop up blockers disabled to use the Check Browser feature.

5: I've forgotten my WebCampus (Blackboard) password.

Contact the Library Reference desk at 775-445-3227 and they can reset your password for you.

6: Where can I download older web browsers?

Older versions of Firefox can be downloaded here:

http://www.mozilla.com/en-US/firefox/all-older.html

Internet Explorer 7 can be downloaded here:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=9ae91ebe-3385-447c-8a30-081805b2f90b