Students planning to attend Western Nevada College during the spring semester will have more tools at their disposal to assist them in making important registration decisions.
With increased attention to serve students’ online preferences and needs, the college can now answer their questions through a chat service, schedule appointments with key student service officers and give them an option to join a class wish list as they transition into spring semester.
“The college is delighted to offer new Web-based services to enhance the student experience at WNC,” said WNC Dean of Student Services John Kinkella.
Registration opened for returning and continuing students through myWNC on Nov. 7 for credit classes. Enrollment appointments may be viewed through the myWNC Student Center. For new students, registration begins Monday, Nov. 14 via myWNC.
Students who are new to WNC will need to apply for admission. For more information, go to www.wnc.edu/starthere/ or call 775-445-3000.
CHAT ONLINE WITH A WNC REPRESENTATIVE
One of WNC’s innovations to assist students is an online weekday chat service to provide students and others with answers to their questions from informed college personnel. Students can quickly submit a question through the live chat box on the WNC website titled “Quick Question? Talk to Us Here” and receive a prompt response.
Students can access the live chat at the bottom right-hand corner of the college website at wnc.edu. They will be asked to input their name and email address before triggering the chat service. Live chat is available from 8:30 a.m. to 4:30 p.m. Monday through Friday, unless the college is closed. Questions that are submitted after hours or on weekends will be answered on the following business day.
“We’re able to attach documents to our replies and we provide links to online forms in different departments,” said Heather Rikalo, an administrative assistant in Counseling Services who is overseeing the new college service.
COUNSELING, FINANCIAL AID, LATINO OUTREACH
For students needing to speak to a representative from the Financial Aid Office, Counseling Services or Latino Outreach, there is a new online booking system to meet the students’ schedules.
“Students may now book appointments with various Student Services offices, which will cut down the wait time and allow students to be seen in person or called at a time they specify,” Kinkella said.
Students who want to speak to a financial assistance rep by phone can schedule an appointment at www.wnc.edu/financial and clicking on the link to schedule a telephone appointment or going to the direct booking site at http://fawnc.youcanbook.me/. To speak to a Latino Outreach rep, schedule a phone appointment at http://wnclatinocohort.youcanbook.me/. To reserve a time to speak with a member of the Counseling Services Department, go to http://wncgencounseling.youcanbook.me.
WISH LIST FOR FULL CLASSES
As students register for classes, they will, on occasion, encounter a class that becomes full. Full classes will generate a wish list button, giving students the opportunity to be contacted if a class becomes available or if additional sections are added.
The new class schedule with the wish list component is now live at https://www.wnc.edu/class-schedule/.
SCHEDULE A CAMPUS TOUR
To complement these services, WNC has started to take appointments to tour the campus at http://wnccampustour.youcanbook.me.
“Prospective students and community members may now click on a link ‘Book a Tour’ and set up an individual or group tour of the college or a specific department they are interested in visiting,” Kinkella said.